Privacy Policy
Last Updated: May 2026
At Chaya Gaming, we are dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
Information We Collect
To provide our services, we may collect the following information:
- Personal Identifiers: Name, email address, phone number, and state of residence.
- Technical Data: IP address, browser type, device information, and platform usage analytics.
- Account Activity: Gameplay history and Sweepstakes Coin balances.
How We Use Your Information
We use your data strictly to:
- Create, manage, and secure your gaming accounts.
- Provide 24/7 player support and troubleshoot platform issues.
- Send important platform updates or promotional offers (via email or SMS) if you have opted in.
- Maintain legal compliance and prevent fraudulent or unauthorized access.
Data Protection & Security
We implement robust, industry-standard security measures to prevent data breaches, unauthorized modifications, or leaks. Your database profile is segmented securely. We never sell, rent, or trade your personal information or contact details to third-party marketing firms.
Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask for the permanent deletion of your account and associated data. To exercise these rights, please contact our support team.
For questions about this policy, please contact our 24/7 support team.